Why a Clear Project Definition Is Critical for Interim Managers

For interim managers, the clearer the project definition, the faster the desired outcome can be achieved. When goals are well-defined, the interim manager can quickly understand the situation, evaluate current processes, and set the course for success. 

A solid project framework reduces time spent in the initial phase of discovery, allowing you to focus on delivering results right from the start.

Let’s explore why this is crucial and how it played out in a real-world scenario.

The SAP Implementation Challenge: An International Struggle

Consider the following complex project situation, involving the implementation of SAP software across multiple countries:

• The CFO in Paris was responsible for the overall SAP implementation.
• The Project Manager, located in Italy, was running the project with an external consulting team.
• The implementation scheduled the system to go live in Romania, the target country.

This setup involved a mix of cultures, ideas, and expectations. Even with their experience, the international team faced delays in the SAP implementation in Romania, missing deadlines repeatedly.

The Interim Manager’s Solution: Establishing a Communication Hub

When our appointed interim manager entered the project, one of his first actions was simple but inevitable for the success of the project: he established a clear communication channel.

By positioning himself as the central point for managing communication, he navigated the challenges of cultural differences, misunderstandings, and conflicting expectations.

His role was key in identifying the project’s delays, caused by cross-cultural communication problems rather than technical issues.

The Key to Success: Clear Project Understanding

For the interim manager, understanding what he was dealing with from day one was essential. He quickly identified that the project’s struggles were due to a lack of cohesion among the international team. The real challenge wasn’t the SAP system itself but the cross-cultural differences and breakdowns in communication that had derailed the process.

By managing communication and bridging team gaps, the interim manager realigned the project and guided it back to its goals.

Conclusion: The Importance of Clear Project Definition

A well-defined project isn’t just about setting objectives—it’s about ensuring that every stakeholder is aligned, especially in a diverse, international environment.

As an interim manager, you succeed by clearly communicating the project’s goals and expectations from the beginning.

Creating a central communication hub was crucial for bridging cultural gaps and realigning the project’s course.

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