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For all the talk of “smart factories,” most digitization efforts stall in the same place: between good intent and poor execution.

It’s not about whether you have sensors or dashboards. It’s about whether those tools solve a real problem, get used daily, and change how your people make decisions.

In many brownfield plants, that answer is still no.

Digitization works when it’s rooted in daily operations, not strategy decks. That means starting where real pain shows up – late orders, shift firefighting, poor visibility – and solving those first. No hype. Just action.

One Machine, One Line, One Win

Start where the gap is visible and painful. That might be:

• Tracking unplanned downtime manually
• Changeovers taking 90 minutes with no explanation
• Scrap rates fluctuating, and no one can trace why

The goal isn’t to digitize everything at once. The goal is to prove impact on a single process and use that as your springboard.

Choose an area where the team wants better visibility and is willing to try something new. Keep the pilot contained, reversible, and driven by operational leaders. Don’t obsess over analytics – focus on speed, traceability, and solving the bottleneck.

This is where CE Interim brings in on-site interim project leaders who manage brownfield pilots with live teams. They cut through system confusion, link the tools to process KPIs, and make sure the result actually lands.

Align Roles, Results, and Responsibility

Many factories invest in digital tools that never get used – not because the tools are bad, but because no one owns them end to end.

IT signs the contract, finance approves the spend, and operations ends up ignoring the tool because it adds no value to their day.

To break this, every digitization initiative must answer three questions:

• Who owns the tool in daily execution?
• Who tracks the benefit and impact?
• Who maintains it when the pilot ends?

Digitization doesn’t succeed through training alone. It succeeds when each function sees clear gains — faster issue resolution, fewer manual reports, better shift handovers.

CE Interim’s embedded Digital Program Managers are often deployed to align these groups. They translate strategy into execution across departments, clean up accountability, and ensure the tool gets used, not bypassed.

Standardize Results, Not Tools

If you run multiple factories, the hardest part isn’t the tech – it’s managing differences in culture, systems, and maturity.

Trying to roll out the same tool across five plants with different line setups and local IT constraints can slow everything down.

Instead of forcing identical systems, define what success looks like – increased uptime, reduced scrap, faster reaction times – and let each site implement tools that hit those targets, within agreed parameters.

This gives local leaders ownership while still feeding group-level visibility. And it prevents tool wars that kill momentum.

A CE Interim-led PMO team often coordinates this balancing act – setting the rules, adjusting playbooks per site, and keeping the rollout focused on what actually moves the needle.

What Success Looks Like

You’ll know digitization is working when:

• Tier meetings run off live data, not whiteboards
• Downtime issues get flagged and resolved within the same shift
• Supervisors stop building shadow spreadsheets
• Production KPIs come from one system, not three conflicting ones

Sustainment is where most efforts fade. Tools stick when:

• Shadow systems are eliminated
• KPIs are sourced directly from digital tools
• Roles are clearly defined, and changes are documented
• Quarterly reviews test not just functionality, but behavior change

And most importantly, when the factory team owns the system without needing consultants to explain how it works.

Final Word: Make It Work Where It Matters

Digitization doesn’t succeed because of the technology. It succeeds because it solves the right problem, involves the right people, and proves value fast.

Start small. Make one process better.
Let the team see how it helps, not how it tracks.
Don’t wait for full funding, system alignment, or IT perfection.

Because if you can make one machine smarter, one shift smoother, or one bottleneck disappear, you’ve already started.

And that’s the version of digitization that scales.