Executive Leadership · INTERIM CHIEF RESTRUCTURING OFFICER
An Interim Chief Restructuring Officer with the authority to act while options remain.
CE Interim appoints proven Interim Chief Restructuring Officers to take control of liquidity, lender and creditor negotiation, and the execution of a restructuring, at the point where the business is losing options rather than choosing between them.
Az első kapcsolatfelvételtől kezdve bizalmas kezelés. Alaposan átvilágított, a megbízás követelményeinek megfelelő vezetői jelölt, aki a megbízási leírás véglegesítésétől számított 72 órán belül munkába állhat.
A jelentési lánc
BOARD · SHAREHOLDER · LENDER GROUP
INTERIM CHIEF RESTRUCTURING OFFICER
CASH · CREDITORS · THE RESTRUCTURING PLAN
1,500+
A szövetség keretében évente teljesített megbízások száma
90+
Működési partnerek világszerte
30+
A felmérésbe bevont országok
95%
Határokon átnyúló megbízások
72 óra
A megbízás átvételétől a küldetés megkezdéséig
Meghatározás
What is an Interim Chief Restructuring Officer?
An Interim Chief Restructuring Officer is an executive appointed for a defined period to take control of a business under financial distress. CE Interim writes the role out in full because CRO also means Chief Revenue Officer and Chief Risk Officer, and in a distressed situation the wrong assumption costs a conversation. The mandate covers liquidity, creditor and lender negotiation, the restructuring plan and its execution, with decision authority that existing management no longer has the standing or the independence to exercise.
The appointment is made when a business still has options but is losing them, and when the board, the shareholder or the lender group needs someone accountable for the outcome rather than for the analysis.
A Chief Restructuring Officer is appointed to restore the ability to act, not to produce another assessment of why it was lost.
Kinevezési feltételek
When businesses appoint an Interim Chief Restructuring Officer
01
Liquidity has become the constraint on every decision
Cash is being managed week to week. Payment decisions are being made by availability rather than by priority, and nobody can say with confidence how long the runway is
02
A covenant is close, or has already been breached
The facility is at risk, the lender conversation has changed in tone, and the business needs someone who has had that conversation before.
03
The lender or shareholder has lost confidence in management
The numbers keep moving, the plan keeps being revised, and the people presenting both are the people who built the position. Independence has become the requirement.
04
A restructuring plan exists and nobody is executing it
The analysis has been done, often expensively. What is missing is the authority to make the decisions the plan requires, against internal resistance.
05
Capacity has to be reduced and the business still has to run
Product lines carved out, supplier agreements renegotiated, the workforce resized. All of it while customers continue to expect delivery.
06
A business or site must be wound down without value destruction
Closure has been decided. Assets, tooling, customer commitments, statutory obligations and employee treatment all have to be handled lawfully and in the right sequence
07
Early warning obligations have been triggered
In several European jurisdictions, management has duties to monitor financial deterioration and to act when statutory distress or insolvency thresholds are approached or crossed. The trigger, the timetable and the required action depend on local law, so the forecast supporting those decisions has to be current, documented and defensible, and the person producing it should not be the person whose position it assesses.
08
A lender or investor requires an independent executive as a condition
The appointment is not the company’s initiative. Continued support depends on someone independent holding the numbers and the plan.
09
Several problems have become one problem
Operational underperformance, financial pressure and stakeholder confidence have stopped being separate issues, and no one person currently owns all three.
Ez a megfelelő ülés?
Does the situation require a Chief Restructuring Officer?
Not every difficult situation requires restructuring authority. The determining question is whether the business is choosing between options or defending its ability to keep having them.
Appoint an Interim Chief Restructuring Officer when:
- Liquidity, not performance, is the binding constraint.
- Lenders, creditors or investors have become active parties in the outcome.
- Existing management lacks the independence or the standing to lead the negotiation.
- Decisions have to be taken against internal resistance.
- A plan exists and execution authority is what is missing.
- The consequences of delay are now measured in weeks.
Döntési szabály
When the business is defending its options rather than choosing between them, and when stakeholders outside the company have become part of the decision, a Chief Restructuring Officer is the appropriate appointment.
Amikor egy másik szerep a megfelelő
Where performance is poor but cash is not yet the constraint, an Interim CEO or Interim COO addresses the cause without signalling distress to stakeholders who had not assumed it.
Where the problem is that the numbers cannot be relied on, an Interim CFO restores the picture, and the picture may show that restructuring authority is not required.
Where the failure is operational and contained in one site, a Chief Restructuring Officer is a disproportionate response and an expensive one.
There is a cost to appointing this role too early. The appointment may be visible to lenders, customers and employees, and can change how they interpret the situation.
A CE Interim először a megbízatást határozza meg, majd ezt követően javaslatot tesz a szerepkörre.
Szerepkörök összehasonlítása
Milyen vezetői pozícióra van szüksége a vállalatnak?
Görgess oldalra a táblázatban →
| Ideiglenes szerkezetátalakítási vezető | Interim CEO | Interim CFO | Restructuring adviser | |
|---|---|---|---|---|
| Hatály | Túlélés és szerkezetátalakítás | Az egész ügy | The finance function | The analysis |
| Elsődleges felület | Lenders, creditors, shareholders | Board, shareholders, customers | Board, auditors, lenders | Az igazgatótanács |
| Vezérlők | Cash runway and the restructuring plan | P&L, management team, strategy | Reporting, cash, governance | The analysis only |
| Kinevezés ideje: | Options are closing | The business lacks a leader | The numbers cannot be trusted | The board needs an assessment |
| Accountable for | The outcome | The business | The financial picture | The recommendation |
| Ideje kezdeni | A tájékoztató kézhezvételétől számított 72 órán belül | A tájékoztató kézhezvételétől számított 72 órán belül | A tájékoztató kézhezvételétől számított 72 órán belül | Depends on scope and engagement |
Ideiglenes szerkezetátalakítási vezető
Interim CEO
Interim CFO
Restructuring adviser
Meghibásodási módok
Miért buknak meg ezek a kinevezések?
A restructuring executive arrives and reads recovery as terminal.
A closure-oriented executive appointed into a business that could still be turned around will interpret every operational problem through that lens. Options that were genuinely available get closed early, because the person assessing them has spent a career in situations where they were not. The mandate shapes the judgement.
A turnaround specialist is appointed and cannot execute the decision.
Where a wind-down or a legal restructuring is the actual path, it requires formal authority in the entity, not operational credibility. An executive without that authority cannot deal with banks, landlords, customer procurement or authorities in their own name, and the process stalls at exactly the point where speed protects value.
The plan is bought again.
Advisers have produced an assessment, and a second set of advisers is engaged to produce another. Meanwhile nobody has the authority to execute the first one. It is an expensive way to lose a runway.
Authority is granted but independence is not.
The executive is appointed to satisfy a lender, and existing management retains the decisions that matter. Stakeholders see the appointment and assume the situation is being addressed. It is not, and the discovery can come late.
A hatáskör hatálya
What an Interim Chief Restructuring Officer mandate should include
A named reporting line and a defined decision space.
Whether the executive reports to the board, the shareholder or the lender group determines what the mandate can actually deliver. This role only works with clear backing and an explicit statement of what the executive decides without reference upward. Ambiguity here is not a detail, it is a common cause of mandate failure.
Control of cash.
Payment authority, the short-term cash forecast, and the decisions about what is paid and what is not. A Chief Restructuring Officer without payment authority is an adviser with a longer contract.
Standing with lenders and creditors.
The executive is the counterparty in those conversations rather than a briefing note for someone else. Where a facility, a standstill or a waiver is in play, that relationship becomes central to the mandate.
Authority to execute the plan against resistance
Renegotiating supplier agreements, resizing the workforce, exiting product lines, reallocating capital and restructuring reporting lines. Each of these creates internal opposition, and the mandate has to anticipate that rather than discover it.
Employee representation and authorities.
Where restructuring decisions trigger consultation, negotiation or notification obligations, the mandate must define how the Chief Restructuring Officer engages with works councils, unions, labour authorities and other bodies, and what authority the executive holds. Those requirements vary by jurisdiction and should be mapped before execution begins.
Átmenet és átadás.
A business that can be handed to permanent leadership, to a buyer, or through a controlled wind down, with the governance and the stakeholder relationships documented.
Kiadói megjegyzés
The executive must receive authority proportional to the decisions the mandate requires in the first thirty days, not the first year. In restructuring the gap between responsibility and decision rights is not merely inefficient. It consumes runway.
Törvényes felelősség, hatály és fedezet
Törvényes felelősség.
Amennyiben a megbízás úgy kívánja, a vezető tisztségviselőt a helyi szervezet törvényes képviselőjeként jegyzik be – a legtöbb esetben ügyvezető igazgatóként –, és ő viseli a szervezetért a teljes jogi felelősséget. Ez a CE Interimnél inkább általános gyakorlat, mint kivétel, és ez jelenti a legnyilvánvalóbb különbséget az ideiglenes vezető és a tanácsadó között. A tanácsadó javaslatokat tesz. A törvényes felelősséget vállaló vezető viszont dönt, és a döntésért is felel.
A feladatkörről a megbízás megkezdése előtt állapodnak meg.
Az ügyfél, a CE Interim és a vezető írásban rögzítik a feladatköröket, a feladatkörök szétválasztását, a határokat és az aláírási jogosultságok határait. A megbízás kezdetén semmilyen hatáskör vagy felelősség nem vélelmezhető.
A biztosítást megbízásonként kötik meg.
Az ideiglenes vezetők saját igazgatói, tisztségviselői és szakmai felelősségbiztosítással rendelkeznek. Bizonyos megbízások esetében az ügyfél biztosítja ezt a fedezetet, vagy hozzájárul annak költségeihez. A CE Interim és a Valtus Alliance minden tagja szintén saját biztosítással rendelkezik.
Mandátumív
How a Chief Restructuring Officer mandate unfolds
Measured against the cash runway, not the calendar.
01
The first two weeks
Establish the runway
Build a short-term cash forecast that is genuinely reliable, typically over thirteen weeks. Establish what is committed, what is discretionary and what has been assumed rather than confirmed. Identify the decisions that must be taken before the runway shortens further. Meet the lenders, the major creditors and the management team.
02
Weeks three to six
Take control of the outflows
Payment prioritisation, working capital actions, and the immediate cost decisions that extend the runway without damaging the operation. Establish a single reporting cadence that the board, the shareholder and the lender group all work from. This is the point at which stakeholder confidence is either recovered or lost.
03
Weeks six to twelve
Agree the plan and start executing it
Convert the analysis that already exists into a set of decisions with owners and dates. Open the substantive stakeholder negotiations. Begin the operational and organisational actions that require lead time, particularly anything involving employee representation.
04
Beyond the first quarter
Execute and hand over
Deliver the plan, hold the cadence, and prepare the transition to permanent leadership, to a buyer, or through a controlled wind down.
RESTRUCTURING MANDATE · 6 TO 12 MONTHS
Control of the cash position is established inside thirty days. In CE Interim’s experience, three months is the minimum period in which meaningful restructuring change can usually be demonstrated, and on a restructuring mandate it is also the point at which the options still available become clear.
CONTROLLED WIND-DOWN · 6 TO 9 MONTHS
Where closure is the mandate from the outset, the horizon is set by statutory and contractual timetables rather than by the cash runway.
Beszéljen egy partnerrel a megbízásról, mielőtt a helyzet kényszerítené Önt arra, hogy meghatározza azt.
Eredmények és átadás
What effective restructuring leadership should achieve
A runway that is known.
The business, the board and the lenders work from the same cash position, and it is one they can rely on.
Decisions that are actually taken.
The plan moves from analysis to execution, with named owners and dates.
Stakeholder confidence.
Lenders, creditors, customers and employees receive consistent information from one accountable executive, including when the information is difficult.
Options preserved.
Time bought is the primary product of this role. Every week of runway is a week in which a better outcome remains available.
A defensible process.
Where obligations attach to management in law, the decisions taken and the basis for them are documented as they happen.
Átadás
The business is transferred to permanent leadership, to a buyer, or through an orderly conclusion, with governance and stakeholder relationships documented. An orderly conclusion that protects value, employees and enterprise relationships is a successful outcome, and the page should not pretend otherwise.
Kiket küldünk
The Interim Chief Restructuring Officers we appoint
Has done this repeatedly, not once.
Five or more years at board level with recurring exposure to restructuring, aggressive cost action, large-scale downsizing and site closures. A single turnaround on a curriculum vitae is a different profile from a career of them, and creditors can tell which they are dealing with.
Has negotiated with lenders from a weak position.
Standstills, waivers, facility renegotiation. Confident interaction with banks, credit insurers and investors under pressure is a specific discipline, and it is visible immediately to the people on the other side of the table.
Has closed something.
Sites, product lines, entities. Knowing the sequence in which obligations fall due, and what happens when they are taken out of order, cannot be learned during the mandate.
Has held an organisation together while removing part of it.
Restructuring can fail operationally as well as financially, where the business stops functioning while the plan is executed.
Has the standing to act in the company’s own name.
Where a mandate requires registration as a statutory representative, the executive has held that position before and understands what it carries. Prior experience of that responsibility is a specific selection criterion.
Has the local language and local standing to negotiate.
Where consultation or negotiation obligations apply, the works council, union or labour-authority conversation can determine the timetable. Local-language capability and direct experience of those discussions are therefore important selection criteria.
CE Interim works through more than 90 operating partners across the Valtus Alliance, in over 30 countries. That reach is what makes it possible to match restructuring experience, sector and jurisdiction within 72 hours, at a point where weeks matter.
A kinevezési modell
A bizalmas tájékoztatástól a vezetői kinevezésig
01
Helyzetjelentés
A Partner conversation under NDA. What has happened, what the cash position actually is, which stakeholders are already active, and what authority can be delegated.
02
A megbízás meghatározása
CE Interim defines the situation, the role scope, the reporting line, the decision space, the first-phase objectives and the stakeholder map before any executive is approached.
03
Vezetők azonosítása
Executives with comparable restructuring responsibility, relevant situation experience, sector credibility, cross-border capability and immediate availability. In acute situations this means one or two pre-vetted crisis leaders rather than a shortlist.
04
A kihíváshoz igazodó értékelés
Each executive is interviewed for this mandate, this financial situation, this ownership environment, this country and this stakeholder complexity. Not screened against a generic role profile.
05
Ügyfélbemutatás és időpont egyeztetés
Csak néhány, valóban releváns vezetőt kap, nem pedig egy önéletrajzokból álló listát. A kinevezési döntés továbbra is az Ön kezében marad.
06
Indítás és irányítás
A vezetői megbízatás egy előre egyeztetett megbízatással, pontosan meghatározott hatáskörrel, az érdekelt felekkel való kapcsolattartással és a jelentéstétel gyakoriságával indul. Az ideiglenes vezérigazgató-partner a projekt végrehajtása során is aktívan részt vesz a folyamatban, heti áttekintésekkel és az igazgatóság számára egyértelmű tájékoztatással.
Határokon átnyúló feszültség
Why cross-border restructuring mandates are harder to govern
What the owner or lender needs
- An accurate position, not a reassuring one
- Early warning while options still exist
- Decisions that are lawful, sequenced correctly and defensible afterwards
- Someone who will say what the local team will not
Mire van szüksége a helyi vállalkozásnak
- An executive who knows the local labour and creditor framework
- The standing to act in the company’s own name where that is required
- Decisions that account for what is actually enforceable locally
- A timetable set by what the law allows, not by what headquarters assumed
Restructuring is where the distance between an owner and an operation costs most, because the decisions are irreversible and the deadlines are legal rather than commercial. A plan drawn up abroad and handed to a local team to interpret is one of the ways a cross-border restructuring loses time it cannot recover.
Azok a területek, ahol leggyakrabban dolgozunk
Helyzetmodulok
Typical Chief Restructuring Officer mandates
Válság és szerkezetátalakítás
Liquidity is the constraint and stakeholders outside the business have become part of the decision. The mandate is to establish the runway, take control of the outflows and convert an existing plan into executed decisions.
Operational Turnaround Under Financial Pressure
Capacity has to be rationalised while the business continues to deliver. Supplier agreements renegotiated, product lines exited, the workforce resized, all against internal resistance and a live customer base.
Business Closure and Controlled Wind-Down
Closure has been decided and the objective is to protect enterprise value on the way down. Customer buffer stock, tooling and asset disposal, statutory obligations, and employee treatment, executed in the right sequence.
Post-Merger Integration and Carve-Out Under Distress
A transaction has left a business that cannot fund itself in its current shape. The mandate combines separation or integration work with the cash discipline the situation requires.
Critical Leadership Vacancy in a Distressed Business
Leadership has departed at the point of maximum pressure. The mandate is to hold the business, the stakeholder relationships and the plan simultaneously.
Ágazati környezetek
Where CE Interim appoints Chief Restructuring Officers
Elsődleges ágazatok
Ezenkívül felszolgálták
Tulajdonosi környezetek
Fontos, hogy megértsük az adott szektort. A döntő kiválasztási kritérium az, hogy a jelölt hasonló helyzetben, hasonló tulajdonosi környezetben hasonló vezetői felelősséget viselt-e.
Tárgyi bizonyítékok
Restructuring mandates in practice
Owner in Switzerland · Intervention in Czechia · Industrial manufacturing · Corporate group
Swiss group, Czech subsidiary: partial closure executed without full liquidation
Helyzet
A Czech subsidiary of a Swiss industrial group required restructuring that meant decommissioning one operation while protecting another.
Felhatalmazás
CE Interim deployed on site within 72 hours, with the formal authority the situation required. The foundry was decommissioned under a voluntary severance scheme agreed with the works council, assembly was consolidated onto one shift, and castings moved to an external supplier.
Eredmény
Within five months the plant had cut its operating footprint by 45 per cent, removed 1.8 million Swiss francs of annual fixed overhead, and returned to positive EBITDA. Avoiding full liquidation protected core production, customer contracts, and an estimated 4.5 million francs in closure liabilities
Headquarters in Austria · Intervention in Czechia · Industrial manufacturing · Corporate group
Closure and sale executed on a Czech business carrying negative equity
Helyzet
A business was to be wound down and sold, with negative equity on the balance sheet and consequent exposure to suppliers and other creditors.
Felhatalmazás
CE Interim appointed an executive as statutory representative of the entity, taking full legal responsibility, and leading the company through the sale process to a new investor while the closure decisions ran in parallel. The mandate combined restructuring authority with the formal standing required to act in the company’s own name with creditors, counterparties and authorities.
Eredmény
The sale to a new investor was completed while the remaining closure process continued under statutory control. CE Interim maintained one accountable point of authority for corporate decisions, signatures and external stakeholders, allowing the transaction and wind-down to proceed in parallel without a governance gap.
Owner in Switzerland · Intervention in Poland · Manufacturing · Corporate group
Lawful control re-established at a Polish site after the former director refused access
Helyzet
The former managing director had departed amid allegations of fraud, litigation was under way and insolvency proceedings had been opened. The owner was physically denied entry to its own manufacturing site by security engaged by the departing director.
Felhatalmazás
CE Interim deployed an executive as statutory representative, working alongside external counsel and the authorities, to re-establish lawful control of the entity and its operations.
Eredmény
Statutory and operational control of the site was re-established, restoring the owner’s ability to govern the business directly. CE Interim provided the executive authority on the ground while external counsel and the authorities handled the parallel legal proceedings, allowing the company to move from contested access back to controlled operations.
Vegye fel a kapcsolatot azzal a partnerrel, aki az Ön megbízását vezetné.
Költség és időtartam
What a Chief Restructuring Officer mandate costs and how long it runs
A megbízások díját a feladatkör, a hatáskör és az időtartam alapján napi díjszabás szerint határozzuk meg. Nincs fizetésből számított százalékos díj, nincs közvetítői díj és nincs előzetes befektetés. A megállapodás szerinti megbízás keretében ledolgozott napok után fizet, és a díjat még a vezető munkába állása előtt rögzítjük.
Irányadó napi árfolyam
1 000 – 3 000 euró
Magasabb, ha a megbízás törvényben előírt tisztséget vagy határokon átnyúló összetettséget jelent.
Időtartam és mérföldkövek
Restructuring mandate
Hat–tizenkét hónap
Controlled wind-dow
Six to nine months
Control of the cash position
Inside thirty days
Helyszíni vezető
A feladatleírás elkészítésétől számított 72 órán belül
Mi befolyásolja az értéket?.
How much runway remains. Whether the mandate requires registration as a statutory representative. How many stakeholder groups are already active. Whether closure or a sale is inside the scope. Whether insolvency proceedings are open or foreseeable. Every mandate is delivered on site.
Mivel kell összehasonlítani?.
Not the cost of the mandate, but the cost of the situation continuing without an accountable executive while decisions are deferred.
Amit ténylegesen fizetni fog.
A partner az első bizalmas beszélgetés során megad egy összeget. Nincs díj, nincs kötelezettség.
Kérdések
Questions boards and lenders ask before appointing a Chief Restructuring Officer
Does CRO mean Chief Restructuring Officer or Chief Revenue Officer?
Both are in use, which is why CE Interim writes the role out in full. On this page and in every CE Interim mandate, CRO means Chief Restructuring Officer. In some regulated sectors the same acronym is also used for Chief Risk Officer.
How is this different from a restructuring adviser?
An adviser produces the analysis and the board decides what to do with it. A Chief Restructuring Officer holds the mandate, takes the decisions and is accountable for the outcome.
Interim CRO or Interim CEO?
CEO where the business lacks leadership but cash is not yet the binding constraint. Chief Restructuring Officer where liquidity is the constraint and lenders or creditors have become active parties in the outcome.
Interim CRO or Interim CFO?
CFO where finance needs executive authority over reporting, cash, governance and the banking relationship. Chief Restructuring Officer where liquidity pressure has become a restructuring problem and the mandate centres on creditors, restructuring decisions and survival.
Is it too early to appoint one?
Sometimes, and that matters. The appointment may be visible to lenders, customers and employees, and can change how they interpret the situation. Where performance is poor but cash is not yet the constraint, a different role may address the cause without introducing restructuring authority prematurely. A Partner will say so.
Does the executive need a formal position in the company?
For some mandates, yes. A controlled wind-down in particular requires authority to act in the company’s own name with banks, landlords, customers and authorities. Where it is required it is agreed in advance, scoped, insured and unwound at handover.
What happens to existing management?
It varies and is agreed before arrival. The existing team may remain and continue to run the business while the Chief Restructuring Officer holds the restructuring decisions. Where independence is the reason for the appointment, that separation is the point of it.
What happens in the first two weeks?
A short-term cash forecast that is genuinely reliable, typically using a thirteen-week horizon. Establishing what is committed, what is discretionary and what has been assumed rather than confirmed. Meeting the lenders and the major creditors. Taking the decisions that cannot wait for the runway to shorten further.
Does appointing one signal distress to our lenders and customers?
It signals that the situation is being addressed by someone accountable. That can strengthen confidence where lenders want independent restructuring leadership, though the effect depends on the situation and on stakeholder expectations. What damages confidence is a plan repeatedly revised by the people who produced the position. The appointment is visible either way, and the alternative is being visible without a credible response
Milyen hamar lehet elkezdeni?
A vetted, mandate-matched executive is ready to start within 72 hours of the completed mandate brief. In acute situations CE Interim presents one or two pre-vetted crisis leaders rather than a shortlist.
Ki veszi igénybe a végrehajtó szolgáltatásait, és mit visel az ügyfél?
CE Interim structures mandates on a business-to-business basis, and the interim executive does not join the client as a permanent employee. The contracting party is a local entity or a regional hub depending on the country of intervention. Employment-status, tax, social-security and related obligations depend on the jurisdiction, the contracting structure and the circumstances of the mandate, so the engagement is structured for the country in which the work is performed. CE Interim operates through more than thirty entities across the Valtus Alliance.
Ki viseli a kockázatot abban az esetben, ha a vezető tisztséget tölt be?
Insurance is arranged per mandate. The executive carries their own directors’ and officers’ and professional liability cover, and on some mandates the client provides or contributes to it. CE Interim and every member of the Valtus Alliance carries its own cover as well. The scope of responsibility, the boundaries and the signature limits are agreed in writing by the client, CE Interim and the executive before the executive starts.
Can the mandate end in a closure?
Yes, and sometimes that is the right outcome. An orderly conclusion that protects enterprise value, customer relationships and employees is a successful mandate. Restructuring authority exists to make sure the choice is made deliberately rather than by default.
Hogyan biztosítják a titoktartást?
Confidentiality is covered by NDA with both the client and the executive from first contact. Restructuring situations can be highly sensitive before they are public, so the process is built around confidentiality from first contact.
In a restructuring, the options you still have are the ones you have not yet lost.
Beszéljen közvetlenül egy CE Interim Partnerrel a vezetői helyzetről, a megbízásról és a szükséges hatáskörről. A beszélgetés bizalmas, és nem kötelezi Önt semmilyen kinevezésre.
A partner 24 órán belül válaszol. A sürgős vezetői ügyeket elsőbbségi sorrendbe soroljuk.
EN 
DE 
FR 
IT 
PL 
RO 
CS 
SK 
HU 
ES 
RU 
AR 
SL